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A 3-Month Cohort for Dental Practice Managers
Starts July 16, 2026
Live on Zoom | 20 Seats | Get Your Certificate in Practice Management
Participants must register by July 15, 2026 to join the cohort.
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Today’s Dental Practice Managers are expected to do far more than oversee schedules and daily operations. They are responsible for leadership, team accountability, communication, systems, patient experience, and compliance — all while helping keep the practice running smoothly and efficiently.
The Practice Manager’s Playbook was created to help practice managers grow into confident, organized, and strategic leaders inside their practices. This 3-month cohort combines leadership development, operational excellence, systems implementation, and compliance education into one structured learning experience designed specifically for dental practices.
Throughout the program, participants will gain practical tools they can immediately apply within their office while developing long-term leadership skills that support stronger teams, clearer systems, improved accountability, and sustainable practice growth. Participants will also complete a Capstone Project and earn a Certificate in Practice Management upon completion of the cohort.
Program Format
- 3-month live cohort for Dental Practice Managers
- Live Zoom sessions every other Thursday from 6:00–8:30 PM EST
- Leadership, systems, operations, and compliance-focused curriculum
- On-demand learning resources and implementation assignments
- Interactive activities and peer collaboration throughout the program
- Capstone Project completed inside the My Dental SOP platform
- Certificate in Practice Management awarded upon completion
Live Session Schedule
- July 16, 2026 — Module 1: The Role of a Practice Manager
- July 30, 2026 — Module 2: Intelligent Leadership
- August 13, 2026 — Module 3: Management Excellence
- August 27, 2026 — Module 4: Team Roles & Responsibilities
- September 10, 2026 — Module 5: SOPs and Systems for Success
- September 24, 2026 — Module 6: Compliance & Risk Management
- October 30, 2026 — Capstone Project Due
What You'll Learn:
July 16, 2026
Description:
Build the foundation for effective leadership inside a modern dental practice by understanding the full scope and impact of the Practice Manager role.
Learning Objectives:
- Define the responsibilities of the modern Practice Manager
- Understand the connection between leadership, operations, and patient experience
- Identify system and workflow gaps that create inefficiency
- Recognize how leadership decisions impact team performance and compliance
- Establish a leadership foundation for the remainder of the cohort
July 30, 2026
Description:
Develop greater self-awareness, communication skills, and leadership strategies to lead teams more effectively and confidently.
Learning Objectives:
- Understand the principles of Intelligent Leadership
- Identify personal leadership tendencies and communication styles
- Strengthen accountability, trust, and team communication
- Apply leadership strategies to real-world dental practice situations
- Create a personalized Leadership Growth Plan
August 13, 2026
Description:
Learn the operational and management systems that help practices improve efficiency, communication, financial performance, and patient experience.
Learning Objectives:
- Improve scheduling systems and patient flow
- Strengthen insurance, billing, and collections processes
- Learn strategies to improve case acceptance and communication
- Track and improve key practice KPIs
- Build stronger onboarding, training, and accountability systems
August 27, 2026
Description:
Create stronger alignment and accountability across the team by clarifying expectations, responsibilities, and communication.
Learning Objectives:
- Define clear team roles and expectations
- Reduce role confusion and operational inefficiencies
- Improve accountability and performance management
- Strengthen communication and team collaboration
- Coach team members more effectively through leadership alignment
September 10, 2026
Description:
Learn how to create, implement, and maintain systems and SOPs that improve consistency, accountability, training, and long-term growth.
Learning Objectives:
- Understand SOPs as both operational and leadership tools
- Create actionable and effective SOPs
- Implement workflows consistently across departments
- Use SOPs to improve onboarding and accountability
- Track system effectiveness through audits and checklists
September 24, 2026
Description:
Learn how to approach compliance proactively while reducing operational risk and building a culture of accountability and protection within the practice.
Learning Objectives:
- Reframe compliance as a leadership strategy
- Understand the Practice Manager’s role in risk management
- Identify major compliance risk areas in dentistry
- Build systems for audits, logs, and documentation
- Create a culture of compliance, transparency, and accountability
Due October 30, 2026
Description:
Apply everything learned throughout the cohort into a real-world leadership and operational improvement project inside your practice.
Learning Objectives:
- Develop a customized leadership and systems strategy
- Apply compliance and operational concepts in a real practice setting
- Create actionable workflows and accountability systems
- Demonstrate growth in leadership and management skills
- Complete the project required to earn the Certificate in Practice Management
Receive a Certificate in Practice Management
Why This Certification Matters
- Demonstrates your commitment to professional excellence and continuous improvement.
- Strengthens your credibility as a knowledgeable, compliance-driven practice leader.
- Equips you with the leadership, risk management, and operational skills needed to manage a high-performing dental practice.
- Distinguishes you from other candidates when pursuing leadership or management roles.
- Shows mastery in SOP development, team alignment, and regulatory readiness—skills every dental practice needs.
- Provides a real-world capstone project you can showcase as proof of your capabilities.
Meet Your Facilitators
Laura is the Founder and CEO of My Dental SOP, a powerful platform designed to help dental practices streamline operations, improve training, and build scalable systems through customized digital SOPs.
With over 20 years of experience in the dental industry, Laura has served in nearly every role—from front office team member to office manager to trusted dental consultant. Her deep understanding of the day-to-day challenges in dental practices led her to launch My Dental SOP, a solution built from real-world experience to help practices eliminate chaos, improve team accountability, and deliver a better patient experience.
Before founding My Dental SOP, Laura worked hands-on with practices nationwide, helping teams implement sustainable systems for growth, retention, and efficiency. Her consulting work—and her firsthand experience managing practices—shaped her passion for operational clarity and empowered teams.
Today, Laura continues to collaborate with dental consultants, DSOs, and private practices to bring consistent, systemized training and communication into every operatory. She also leads monthly live workshops for users and partners, providing ongoing support and implementation best practices.
Outside of work, Laura is a proud mom of five adult children and a champion of creating businesses that put people and purpose at the center.
My Dental SOP
My Dental SOP is an instantly accessible digital platform for all of your practice's Standard Operating Procedures.
My Dental SOP is the ultimate solution for streamlining all dental practice operations. Unlock the power of efficient onboarding, training, and daily operations with My Dental SOP. Designed specifically for dental practices and DSOs, our innovative software simplifies processes, enhances team performance, and drives higher production- and employee retention—helping your practice thrive.
Key Features:
- We Load All Your Content for You, Digitize, and Organize
- We Fill in the Gaps with Anything You Don’t Have from Our Template Library
- Instantly Accessible by all Team Members
- Automates & Standardizes Training
- Effortless New Employee Onboarding
- As Easy to Edit as a Word Document
- Individual Modules for all Processes (Clinical & Administrative)
- Full Library of SOP Templates
- Consolidate Processes from All 3rd-Party Solutions & Systems
- Everything is Instantly Searchable
- Knowledge Gap Assessments
- Role-Specific Training Paths
- Performance Tracking
- Fully Customizable
- Branded with your Logo & Colors
Stacey has played a pivotal role in the success of several hundred dental startups, guiding them from vision to reality with her hands-on approach and deep understanding of the unique challenges dental offices face.
Her commitment to excellence has earned her a reputation as a trusted advisor and problem-solver in the dental community.
When she’s not working, Stacey cherishes time with her husband, children, and eight grandchildren. Whether she's mentoring dental professionals or making memories with her family, Stacey’s passion for helping others shines through in everything she does.
Ideal Practices
Ideal Practices is a full-service dental consulting firm dedicated to helping practices build strong operational foundations, improve profitability, and scale with confidence. Their work focuses on aligning systems, leadership, and team performance so practices can grow intentionally, not accidentally.
Ideal Practices partners with dental practices at every stage of growth, from startups to established multi-provider offices, providing hands-on guidance rooted in proven systems and real-world experience.
What Ideal Practices Supports
- Strategic planning and practice growth frameworks
- Practice management systems and accountability structures
- Team alignment, role clarity, and leadership development
- Operational efficiency and workflow optimization
- Financial awareness and performance tracking
- Long-term scalability and sustainability
Ideal Practices believes that strong systems create freedom—for owners, leaders, and teams alike.
Duane Tinker, affectionately known as “The Tooth Cop,” began his career as a state police investigator for the Texas Dental Board, transitioning from enforcing regulations to empowering dental professionals. Drawing from his extensive experience, he recognized a significant gap between the complexities of dental regulations and the practical knowledge needed by dental teams.
Duane has supported nearly 900 clients and over 1,500 dental offices. His expertise spans a wide range of compliance areas, including OSHA, HIPAA, infection control, Medicaid fraud prevention, and more. He is frequently sought after by attorneys representing dentists in administrative, civil, and criminal actions, as well as by government agencies on cases of suspected Medicaid fraud.
Beyond his consulting work, Duane is the host of the "Talking with the Tooth Cop" podcast, where he delves into various compliance topics, offering insights and guidance to dental professionals. His approach combines a deep understanding of regulatory requirements with a commitment to making dental offices safer for patients, dentists, and their teams.