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Insurance Untangled Live
MAY 8 - REGISTER NOW! Ready to build a practice that thrives no matter what challenges come your way This dynamic event is designed for dental professionals who want to strengthen their business foundation, lead their teams with confidence, and adapt successfully in an ever-changing environment.
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Webinar with MaxAssist
JUNE 10 | Win From Within: Unlocking Hidden Growth Opportunities in Your Dental Practice | Most dental practices focus heavily on attracting new patients, but what if your greatest growth opportunity is already inside your practice? In this webinar, Jeff Barsotti, CEO of MaxAssist, will reveal how practices can drive significant revenue growth by optimizing internal workflows, improving patient follow up systems, and using smarter automation strategies.
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Webinar with Mango
SEPTEMBER 9 | From Chaos to Clarity: How AI is Rewriting the Dental Front Desk Playbook | Join Laura Johnston, Founder of My Dental SOP, and Richard May, VP of Business Development at Mango Voice, as they share the real story of how artificial intelligence is rescuing the dental patient experience. In this conversational webinar, we will explore how smart communication tools are stepping in as the ultimate "silent hero" for your practice.
Register Now!Find exactly what your practice needs
Filter by content type, topic, or role to discover webinars, tools, and resources designed to help you streamline operations, train your team, and scale with confidence.
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Webinar | April 15, 2026
With Laura Johnston and Rehan Shahid
In this high-impact webinar, Dr. Rehan Shahid (Practice Success Academy) and Laura Johnston (My Dental SOP) break down what actually prevents dental practices from scaling and what it takes to fix it. You’ll learn why growth starts to feel heavier instead of freeing, why teams struggle to execute without the owner, and how to build the leadership and operational structure required for real, sustainable growth.
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Webinar | March 11, 2026
With Laura Johnston Charles Burburdige (HR for Health)
HR compliance mistakes can quietly expose dental practices to financial penalties, lawsuits, and operational instability. In this webinar replay, Charles Burbridge from HR for Health joins Laura Johnston, Founder of My Dental SOP, to break down the Top 5 HR compliance mistakes dental practice owners are making and how to avoid them.
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Webinar | February 11 2026
With Laura Johnston and Dr. Aditi Agarwal (Practice by Numbers)
Learn how to optimize the dental patient journey to improve workflow efficiency, team clarity, and patient experience. This webinar explores how connected systems, clear ownership, and better visibility help dental practices reduce friction, improve follow-through, and support stronger operational performance.
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Webinar | January 30, 2026
With Laura Johnston and Eve Whitaker (VEI Creative)
Live AI marketing workshop for dentists and dental teams showing how to replace marketing agencies with simple AI systems. Learn to create dental marketing content, improve patient communication, and increase practice visibility using practical, ethical AI workflows. Includes live demos and actionable tools.
Webinar | January14, 2026
With Laura Johnston and Stacey Peters (Ideal Practices)
Watch this educational webinar on dental startup success. Learn how leadership, systems, and marketing foundations help dental practices grow beyond the grand opening. Ideal for startup dentists, practice owners, and office managers seeking structure, scalability, and long-term practice growth.
Webinar | December 10, 2025
With Laura Johnston and Anissa Broussard (Digital Floss)
Learn how AI search, SEO, and social media are changing dental marketing in 2025. In this webinar, Dr. Anissa Holmes shares strategies to increase visibility, attract high-value patients, and get your practice recommended by AI tools like ChatGPT and Google. Discover how to stay competitive and grow your dental practice.
Podcast | October 10, 2025
With Joe Chickerillo and Michelle Pritchard (Aligned Business Coaching)
In this episode of Dental Success: Beyond Chairside, I chat with Joe Chickerillo, founder of My Dental SOP—a service built for busy dental practices who know they need better systems but don’t have the time or energy to do it themselves.
Webinar | August 21, 2025
With Laura Johnston and Linda Harvey (Dental Compliance Institute)
Learn how to simplify dental compliance with OSHA and HIPAA requirements using clear SOPs and structured training. Compliance expert Linda Harvey and My Dental SOP founder Laura Johnston share strategies to reduce risk, improve team accountability, and build a system-driven, audit-ready dental practice.
Webinar | March 17, 2025
With Dr. Aditi Agarwal (Practice by Numbers) and Joe Chickerillo (My Dental SOP)
Join Dr. Aditi Agarwal on the Practice Pulse Podcast as she speaks with Joe Chickerillo of My Dental SOP about centralizing dental practice systems. Learn how a single digital hub for SOPs improves training, reduces turnover, saves time, and increases efficiency across your entire team.
Podcast | November 18, 2024
With Brittany Rogars and Rebecca Herring (Dental Decoders) and Joe Chickerillo (My Dental SOP)
On the Dental Decoder podcast, Joe Chickerillo discusses how My Dental SOP digitizes and standardizes dental practice systems. Learn how structured onboarding and training reduce turnover, improve efficiency, and create consistency across teams, plus practical tips for implementing SOPs in new or growing practices.
Podcast | October 30, 2024
With Anne Duffy (Dental Entrepreneur Women) and Laura Johnston
On the Just DeW It podcast, Laura Johnston shares how My Dental SOP simplifies onboarding, digitizes SOPs, and streamlines dental practice operations. Learn how centralized systems, cross-training, and consultant support help practices scale efficiently, improve team satisfaction, and eliminate the chaos of manual processes.
Podcast | July 2, 2024
With Anissa Holmes (DentalFlix Uncut) and Joe Chickerillo
Anissa Holmes interviews Joe Chickerillo about how My Dental SOP helps dental practices streamline operations through standardized, digital systems. Learn how centralized SOPs, automated onboarding, and structured training improve efficiency, consistency, and team performance across the entire practice.
Podcast | May 17, 2024
With Dr. Len Tau (Raving Patients Podcast) and Laura Johnston
Laura Johnston shares how My Dental SOP transforms dental staff training and operations. Learn how cloud-based, instantly accessible SOPs improve onboarding, reduce turnover, and increase retention of critical information. Discover a smarter way to streamline team management and build a more efficient, growth-ready dental practice.
Podcast | May 9, 2024
With Jordon Comstock (BoomCloud) and Laura Johnston
In this episode, Tom shares how clear, simplified messaging drives engagement and adoption in dental practices. Learn how accessible digital SOPs streamline operations, improve onboarding, and reduce knowledge gaps. Discover practical strategies to simplify complex systems, strengthen team performance, and create more efficient, patient-focused dental practices.
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Podcast | February 8, 2024
With Brandon Straza (The Success Finder) ft. Laura Johnston.
Meet Laura Johnston from my dental SOP, a community dedicated to helping dental DSOs and offices run smoothly and joyfully. We'll explore how Laura and her team tackle important discussions that keep things moving forward. Laura shares insights into her platform's impact on dental groups and leaves us with her must-have handbook. Don't miss it!
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Podcast | March 19, 2024
With Anissa Holmes (DentalFlix Uncut) ft. Laura Johnston (My Dental SOP).
In this episode of Dentalflix Uncut, Laura Johnston explains how implementing digital SOPs reduces fear and creates freedom when scaling a practice. Learn how My Dental SOP centralizes training, streamlines documentation, supports delegation, and helps teams stay consistent despite turnover and growth.
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Free Resource
Struggling to get your team aligned, accountable, and focused on what actually drives results? This resource gives you a clear set of measurable, role-specific goals for every position in your practice—from front desk to clinical to leadership—so everyone knows exactly what success looks like.
Use these proven WIGs to improve performance, increase efficiency, and create a more consistent, goal-driven practice.
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Free Resource
A mission statement isn’t enough to guide real growth. This step-by-step guide helps you create a clear, detailed vision for your practice that your entire team can understand, align with, and work toward. From defining your big goals to turning them into actionable plans, this resource gives you a practical framework to lead with clarity and direction.
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Survey
Find your gaps. Take the Systemization Scorecard Survey: Foundations, Operational Systemization, Lifetime Patient Experience, New Patient Acquisition, Cash Flow, and Overhead Control, Hiring, Firing, and Onboarding.
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Free Resource
If your systems feel inconsistent or dependent on your team, this SOP checklist will show you what’s missing. This free resource outlines the most critical standard operating procedures for dental practices, including hiring, onboarding, training, clinical workflows, compliance, and daily operations.
Use this checklist to identify gaps, improve efficiency, and build a more organized, scalable practice with clear, repeatable systems.
Free Resource
Looking to reduce PPO reliance and build a more profitable, system-driven dental practice? This 12-month SOP roadmap gives you a step-by-step plan to improve scheduling, increase case acceptance, strengthen patient communication, and create consistent systems that support long-term growth.
From financial conversations and onboarding to leadership, KPIs, and patient experience, this guide shows you exactly which standard operating procedures to implement—and when—to transition away from insurance dependence with confidence.
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Free Resource
Struggling to onboard new front office staff efficiently in your dental practice? This 30-60-90 day onboarding plan provides a structured, step-by-step training roadmap to help new hires learn scheduling, patient communication, insurance processes, and daily operations with confidence.
Designed for dental practices hiring team members with little to no experience, this resource helps you standardize training, reduce onboarding time, and create a more consistent, high-performing front office team.
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CE Training | Insurance Untangled | August 14, 2025
With Laura Johnston, Sarah Ruberg, and Brandi Marzolino
Learn what it takes to become an effective leader in today’s dental practice. Discover how to identify leadership potential, build confidence in your team, and strengthen communication to create trust and collaboration. Explore practical strategies to motivate your team, navigate challenges, and lead with clarity and confidence.
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CE Training | Insurance Untangled | April 24, 2025
With Laura Johnston, Lisa Copeland, and Doug Fettig
Learn how to build a more efficient, aligned dental practice through strong systems, effective training, and better team communication. Discover how mindset and strategic decision-making can drive growth, improve patient experience, and create a more confident, high-performing team.
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Free Resource
Welcome to the Comprehensive Guide to Implementing SOPs in Dental Practices. This guide is meticulously designed to aid dental professionals in understanding, creating, and implementing effective Standard Operating Procedures (SOPs) that elevate practice efficiency, ensure regulatory compliance, and enhance patient care. Our focus will also highlight how My Dental SOP can transform your practice by making SOPs more accessible and manageable.
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Free Resource
Looking to improve communication, morale, and teamwork in your dental practice? This leadership and team-building exercises guide provides simple, practical activities you can use during morning huddles, team meetings, or training sessions to strengthen collaboration and build a more aligned team.
From boosting communication and trust to improving problem-solving and patient experience, these exercises help create a more efficient, engaged, and high-performing dental team.
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Free Resource
Missed appointments can cost your dental practice time, production, and efficiency. This no-show prevention script gives your team a clear, step-by-step system for confirming appointments, sending reminders, and following up with patients to reduce cancellations and improve schedule consistency.
From initial scheduling to same-day reminders and post no-show follow-up, this resource helps improve patient communication, increase appointment attendance, and keep your schedule full.
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Free Resource
Struggling with missed calls, scheduling inefficiencies, or inconsistent front desk performance? This free dental SOP guide gives you a clear, step-by-step framework to improve front desk operations, increase patient conversions, and reduce no-shows.
Inside this resource, you’ll find five customizable SOPs covering new patient call handling, missed call recovery, appointment scheduling, insurance verification, and appointment confirmation systems. Each SOP is designed to help dental practices standardize processes, improve team accountability, and create a more consistent patient experience.
